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Creating a Group

Creating a Group

Users & Groups
Downloading/Printing Your Invoices

Downloading/Printing Your Invoices

Billing & Account
Changing the Account Owner

Changing the Account Owner

Billing & Account
Adding Internal Notes

Adding Internal Notes

Getting Started
Creating a New Conversation

Creating a New Conversation

Getting Started

Billing & Account

  • General Billing Overview

  • Changing the Account Owner

  • Downloading/Printing Your Invoices

  • Changing Your Account Subdomain

  • What to Do When Your Card is Declined

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FAQs

  • Why Isn't My Custom Profile Data Showing on My Tickets?

  • Why Won't My Gmail SMTP Settings Work?

  • Is There a Customer Portal My Users Can Log in To?

  • How Do I Export My Contacts, Tickets, Reports?

  • How Do I Search for a Number?

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Getting Started

  • Creating a New Conversation

  • Assigning Conversations and Changing Status

  • Adding Internal Notes

  • Configuring Your Inbox View

  • Snoozing a Conversation

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Users & Groups

  • Understanding User Roles

  • Creating a Group

  • Editing the Role of a User

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